FAQ

Can I change my order?

We can only change orders that have not been processed for shipping yet. Once your order is under the status "preparing for shipping", "shipping" or "delivered", then we cannot accept any edits to your order. To make changes to your order, please reach out to support.

What payment methods do you currently accept?

You can purchase on our website using a debit or credit card. We additionally offer support for Paypal, Amazon Pay, Apple Pay, and Google Pay. You can chose these payment methods at checkout.

How long does it take for my order to ship?

Once you've placed your order, it usually takes 24 to 48 hours to process it for delivery. Standard shipping time for the countries covered by our delivery partners are presented below. You can find them when choosing for a delivery method before confirming your order: - United-States: 1-2 days - Canada: 1-1 days - Australia: 2-3 days - France: 2-3 days - UK: 2-3 days - Germany: 2-3 days.

Do you have physical stores? 

We currently don't have any physical stores under our brand name. However, we do have several distributors in Europe, the US and Canada.